We collect personal data such as full name and contact information (phone number, e-mail and street addresses), provided voluntarily by the client. This information is collected when the client makes and modifies an online travel service reservation, through Mistralbalchik.com. The information collected is used to confirm and process the reservation, to prepare a voucher and invoice, and to send a reservation confirmation e-mail.
We are committed to protecting the information we collect and not to disclose the data received to third parties, except for the purpose of completing your transaction, providing booking services to you and obtaining professional advice, in order to prevent misuse.
We may use your information to contact you regarding your holiday booking. We may contact you for feedback or to provide details of other related products and offers from Mistralbalchik.com.